It was never tensioned properly
The most common reason by a distance. Carpet worked in with a knee kicker alone starts under-tensioned and relaxes into waves within a couple of years.
Furniture out, ripples marked while they are still visible, and the backing and seams checked for brittleness or delamination.
The carpet is unhooked from the tack strip along the walls it will be pulled toward, and existing seams are checked before any load goes on them.
A power stretcher braces off the opposite wall and pulls in sections. A knee kicker on its own cannot reach the same tension over that distance.
The carpet is set back onto the tack strip, the surplus is cut off and the edge is tucked into the gully between strip and wall.
Ripples have causes, and the cause changes how long a re-stretch will hold.
The most common reason by a distance. Carpet worked in with a knee kicker alone starts under-tensioned and relaxes into waves within a couple of years.
Appliances, sofa beds and gym equipment pushed across a room shift the carpet off the tack strip on the side they are pushed toward.
A Calgary heating season keeps indoor air very dry, and a chinook can move the outdoor temperature more than 20°C within hours. Backing and latex respond to changes of that size.
A pad that has crumbled in a traffic lane or compressed unevenly gives the carpet an inconsistent base, and the surface follows whatever is beneath it.
Flooring Experts Calgary stretches loose carpet in Calgary homes, and the pattern the ripples make says where the tension went.
Waves running parallel to one wall usually mean the carpet was never pulled hard enough toward the opposite wall when it went in. Waves radiating out from a doorway point at traffic pushing the carpet ahead of itself through a pinch point. A single ridge that returns to exactly the same position every time it is flattened is not a tension problem at all, and stretching will not resolve it.
Ripples are not purely cosmetic either. A raised wave is something to catch a toe on, a vacuum rides over it badly, and the fold gets stepped on repeatedly, which abrades the backing at the crest and eventually separates it.
The tool used is the reason some re-stretches hold and others ripple again the following winter.
A knee kicker is a short-reach tool. It positions carpet, works it onto the tack strip in tight spaces, and handles stairs and closets. The force available is whatever a knee can deliver over a short distance, which is fine for what it is for and inadequate for tensioning a room.
A power stretcher braces against one wall and reaches across to the other, using a lever to pull at a force nothing hand-held can match. It is the tool that takes real tension out of a large area.
In practice the room gets cleared, the carpet is released from the tack strip along the walls it is being pulled toward, the stretch is worked in sections across the space, the carpet is re-hooked, and the surplus is trimmed off and tucked into the gully at the perimeter. There is almost always surplus, sometimes several centimetres of it, and that surplus is the physical proof of how loose the floor had become.
Carpet stretching corrects tension and nothing else. Four other faults get mistaken for loose carpet, and none of them respond to pulling harder.
A moving slab is the most common of them in Calgary. Expansive clay is widespread across the region, and forensic engineering sources note that basement floor slabs are affected by clay movement to a far greater degree than footings, so heaved and cracked slabs are a good deal more common than foundation damage. Where a basement slab has lifted, the carpet has to bridge the hump. Pull it as tight as you like; the ridge is in the concrete, not in the carpet.
Delamination is the second. Once the secondary backing has separated from the primary there is nothing solid left to pull against, and tensioning can tear the carpet outright.
A failed underlay is the third. A pad that has crumbled beneath a traffic lane or compressed unevenly leaves the carpet on an inconsistent base, and the surface follows what is underneath it no matter how well it is tensioned.
And damage is not a stretching job in the first place. Burns, tears, open seams and pet damage are patch and seam work. They frequently get found during a stretch, because the carpet is already off the tack strip and the underlay is visible, but they belong on the quote as their own line.
No, they get worse. Once a wave exists, foot traffic works the crest back and forth, which abrades the backing at the fold. Carpet stretched while the ripples are still soft usually recovers completely. Carpet left for several more years often keeps a faint line where each crest sat.
No, and they get quoted separately. Stretching addresses tension across a whole area. Repair addresses damage in a specific spot: burns, tears, open seams, pet damage. The two often get done in the same visit because the carpet is already off the tack strip, but they are different scopes.
The room does need to be clear, and we move furniture as part of the job. What helps enormously is having breakables, electronics and anything with a cable already dealt with before we arrive, and knowing in advance about anything unusually heavy such as a gun safe, an aquarium or a piano.
Usually yes, provided the backing is still sound and there is enough carpet left at the perimeter to hook onto the tack strip. Each stretch trims off surplus, so there is a limit. If a carpet has been stretched twice already and is rippling again, the cause is likely underneath it rather than in the tension.
On a sound carpet, no. On one with a brittle or delaminating backing it can, which is why we check before applying load. Old seams are the other risk point; they carry the pull, and a weak seam can open during a stretch. Where that happens it gets re-seamed rather than left.
Yes, with more care. Loop constructions and wool are less tolerant of aggressive tensioning and of the teeth on stretcher heads, so the pull is worked in smaller increments and the head is set differently. Tell us the construction when you enquire so we plan for it.